protel Cloud Service Degraded Performance

Incident Report for protel Cloud Center

Postmortem

We are happy to report that system performance levels have now returned to normal. We would like to apologise for any inconvenience caused and thank you for your understanding.

Posted Oct 17, 2021 - 20:09 CEST

Resolved

This incident has been resolved.

Posted Oct 17, 2021 - 20:06 CEST

Monitoring

We are aware that some customers are currently experiencing degraded system performance an hour ago which we have already identified the cause. It still can come to short interruptions. We will continue to closely monitor all systems and react in the moment of the slightest outage. We would like to apologise for any inconvenience caused and thank you for your understanding.

Posted Oct 17, 2021 - 18:36 CEST

This incident affected: protel Cloud Solutions | Europe, North America (protel Air).