Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2026 - 12:00 CET
Scheduled
As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm AEDT (Sydney) and will last for approximately 2 hours. While this work is performed in the background, a short downtime of up to 15 minutes may occur. We kindly ask you to check your interfaces afterward—such as POS connections and incoming reservations—to ensure everything is running smoothly again. We will send out another notification as soon as the work has been completed. Your protel team
Posted Mar 18, 2026 - 11:28 CET
This scheduled maintenance affected: protel Cloud Solutions | Australia, Asia (protel Cloud PMS, protel WBE - Web Booking Engine, protel IDS Interface, protel BWI Interface (Best Western International Interface), Credit Card Interface, Other Interfaces to local systems (not IDS or credit cards), PCI-DSS Environment, protel Cloud Center Services) and protel.I/O (protel.I/O services for protel AIR).