protel Cloud Center Status

All Systems Operational

About This Site

This is protel's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

protel Cloud Solutions | Europe, North America Operational

protel Air Operational

protel WBE - Web Booking Engine Operational

protel IDS Interface Operational

protel BWI Interface (Best Western International Interface) Operational

Credit Card Interface Operational

Other interfaces to local systems Operational

protel Cloud Center Services Operational

PCI-DSS Environment Operational

protel Air System Data Operational

Identity and Access Management (IAM) Operational

TSE component for German fiscal compliance Operational

protel Cloud Solutions | Australia, Asia Operational

protel Air Operational

protel WBE - Web Booking Engine Operational

protel IDS Interface Operational

protel BWI Interface (Best Western International Interface) Operational

Credit Card Interface Operational

Other Interfaces to local systems (not IDS or credit cards) Operational

PCI-DSS Environment Operational

protel Cloud Center Services Operational

protel Air System Data Operational

Identity and Access Management (IAM) Operational

protel.I/O Operational

protel.I/O services for protel onPremise (SPE/MPE) Operational

protel.I/O services for protel AIR Operational

protel.I/O services for individual 3rd party vendors Operational

protel OnPremise Operational

protel OnPrem (SPE/MPE) Operational

Other Systems or Components Operational

protel Knowledge Management content (customer portal) Operational

protel Customer Support Portal Operational

protel Support - Telephone Availability Operational

protel Online Help Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

protel Cloud Service Degraded Performance

Postmortem - Read details
Jun 21, 12:05 CEST

Resolved - This incident has been resolved.
Jun 15, 16:49 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 15:03 CEST

Update - We are continuing to investigate this issue.
Jun 15, 14:02 CEST

Investigating - We are aware that some customers are currently getting an error message during login. We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
Jun 15, 13:48 CEST

Reminder: protel Scheduled Maintenance - Europe

Completed - The scheduled maintenance has been completed.
Jun 15, 14:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 12:00 CEST

Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 12 noon (CET) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.

Your protel team
Jun 15, 10:57 CEST

Reminder: protel Scheduled Background Maintenance - Australia

Completed - The scheduled maintenance has been completed.
Jun 15, 14:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 12:00 CEST

Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm AEDT (Sydney) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.

Your protel team
Jun 15, 10:57 CEST

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.