In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 12:01 CEST
Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm AEDT (Sydney) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.

Your protel team

Apr 29, 2026 12:00-14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 12:00 CEST
Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 12 noon (CET) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.

Your protel team

Apr 29, 2026 12:00-14:00 CEST

About This Site

This is protel's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

protel Cloud Solutions | Europe, North America Under Maintenance
90 days ago
100.0 % uptime
Today
protel Cloud PMS Under Maintenance
protel WBE - Web Booking Engine Under Maintenance
protel IDS Interface Under Maintenance
protel BWI Interface (Best Western International Interface) Under Maintenance
Credit Card Interface Under Maintenance
Other interfaces to local systems Under Maintenance
protel Cloud Center Services Under Maintenance
PCI-DSS Environment Under Maintenance
protel Air System Data Operational
Identity and Access Management (IAM) Operational
TSE component for German fiscal compliance Operational
protelAir elastic searchbar Operational
90 days ago
100.0 % uptime
Today
openAPI Operational
90 days ago
100.0 % uptime
Today
protel Cloud Solutions | Australia, Asia Under Maintenance
90 days ago
100.0 % uptime
Today
protel Cloud PMS Under Maintenance
protel WBE - Web Booking Engine Under Maintenance
protel IDS Interface Under Maintenance
protel BWI Interface (Best Western International Interface) Under Maintenance
Credit Card Interface Under Maintenance
Other Interfaces to local systems (not IDS or credit cards) Under Maintenance
PCI-DSS Environment Under Maintenance
protel Cloud Center Services Under Maintenance
protel Air System Data Operational
Identity and Access Management (IAM) Operational
protelAir elastic search bar Operational
90 days ago
100.0 % uptime
Today
openAPI Operational
90 days ago
100.0 % uptime
Today
protel Cloud Solutions | Africa Under Maintenance
90 days ago
100.0 % uptime
Today
protel Cloud PMS Under Maintenance
90 days ago
100.0 % uptime
Today
protel WBE - Web Booking Engine Under Maintenance
90 days ago
100.0 % uptime
Today
protel IDS Interface Under Maintenance
90 days ago
100.0 % uptime
Today
protel BWI Interface (Best Western International Interface) Under Maintenance
90 days ago
100.0 % uptime
Today
Credit Card Interface Under Maintenance
90 days ago
100.0 % uptime
Today
Other Interfaces to local systems (not IDS or credit cards) Operational
90 days ago
100.0 % uptime
Today
PCI-DSS Enviroment Under Maintenance
90 days ago
100.0 % uptime
Today
protel Cloud Center Services Operational
90 days ago
100.0 % uptime
Today
protel Cloud PMS System Data Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management (IAM) Operational
90 days ago
100.0 % uptime
Today
protel Cloud elastic search bar Operational
90 days ago
100.0 % uptime
Today
openAPI Operational
90 days ago
100.0 % uptime
Today
protel.I/O Under Maintenance
protel.I/O services for protel onPremise (SPE/MPE) Operational
protel.I/O services for protel AIR Under Maintenance
protel.I/O services for individual 3rd party vendors Operational
protel OnPremise Operational
protel OnPrem (SPE/MPE) Operational
Other Systems or Components Operational
protel Knowledge Management content (customer portal) Operational
protel Customer Support Portal Operational
protel Support - Telephone Availability Operational
protel Online Help Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 29, 2026

Unresolved incidents: Reminder: protel Scheduled Background Maintenance - Australia, Reminder: protel Scheduled Maintenance - Europe/Africa.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.