In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 12:01 CEST
Apr 29, 2026 - 12:01 CEST
Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm AEDT (Sydney) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.
Your protel team
Apr 29, 2026 12:00-14:00 CEST
Your protel team
Apr 29, 2026 12:00-14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 12:00 CEST
Apr 29, 2026 - 12:00 CEST
Scheduled - As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 12 noon (CET) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.
Your protel team
Apr 29, 2026 12:00-14:00 CEST
Your protel team
Apr 29, 2026 12:00-14:00 CEST
About This Site
This is protel's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
protel Cloud Solutions | Europe, North America
Under Maintenance
protel Cloud PMS
Under Maintenance
protel WBE - Web Booking Engine
Under Maintenance
protel IDS Interface
Under Maintenance
protel BWI Interface (Best Western International Interface)
Under Maintenance
Credit Card Interface
Under Maintenance
Other interfaces to local systems
Under Maintenance
protel Cloud Center Services
Under Maintenance
PCI-DSS Environment
Under Maintenance
protel Air System Data
Operational
Identity and Access Management (IAM)
Operational
TSE component for German fiscal compliance
Operational
protelAir elastic searchbar
Operational
openAPI
Operational
protel Cloud Solutions | Australia, Asia
Under Maintenance
protel Cloud PMS
Under Maintenance
protel WBE - Web Booking Engine
Under Maintenance
protel IDS Interface
Under Maintenance
protel BWI Interface (Best Western International Interface)
Under Maintenance
Credit Card Interface
Under Maintenance
Other Interfaces to local systems (not IDS or credit cards)
Under Maintenance
PCI-DSS Environment
Under Maintenance
protel Cloud Center Services
Under Maintenance
protel Air System Data
Operational
Identity and Access Management (IAM)
Operational
protelAir elastic search bar
Operational
openAPI
Operational
protel Cloud Solutions | Africa
Under Maintenance
protel Cloud PMS
Under Maintenance
protel WBE - Web Booking Engine
Under Maintenance
protel IDS Interface
Under Maintenance
protel BWI Interface (Best Western International Interface)
Under Maintenance
Credit Card Interface
Under Maintenance
Other Interfaces to local systems (not IDS or credit cards)
Operational
PCI-DSS Enviroment
Under Maintenance
protel Cloud Center Services
Operational
protel Cloud PMS System Data
Operational
Identity and Access Management (IAM)
Operational
protel Cloud elastic search bar
Operational
openAPI
Operational
protel.I/O
Under Maintenance
protel.I/O services for protel onPremise (SPE/MPE)
Operational
protel.I/O services for protel AIR
Under Maintenance
protel.I/O services for individual 3rd party vendors
Operational
protel OnPremise
Operational
protel OnPrem (SPE/MPE)
Operational
Other Systems or Components
Operational
protel Knowledge Management content (customer portal)
Operational
protel Customer Support Portal
Operational
protel Support - Telephone Availability
Operational
protel Online Help
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
protel hotelsoftware GmbH Europaplatz 8, 44269 Dortmund, Germany