Resolved -
This incident has been resolved.
Jul 10, 05:35 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 15:42 CEST
Investigating -
We are currently aware of an issue affecting IDS and WBE system performance for some customers. In certain cases, reservations are not being imported via IDS and Planet WBE.
Our team is actively working on resolving the issue as a priority. You can view the current status and affected services at: 👉 https://cloudstatus.protel.net
Jul 9, 14:47 CEST
Completed -
The scheduled maintenance has been completed.
Jul 9, 14:02 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:23 CEST
Scheduled -
As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 12 noon (CET) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.
Completed -
The scheduled maintenance has been completed.
Jul 9, 14:01 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:22 CEST
Scheduled -
As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm AEDT (Sydney) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.
Completed -
The scheduled maintenance has been completed.
Jul 9, 00:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 CEST
Scheduled -
As part of our ongoing commitment to performance, reliability and security, we regularly perform maintenance operations on our applications and systems. The next scheduled maintenance will take place today at 10pm (CET) (6am (AEST)) and will last for approximately 2 hours. This takes place in the background and no interruption to your system is expected. We will send out another notification as soon as the work has been completed.
Resolved -
This incident has been resolved.
Jul 7, 18:47 CEST
Investigating -
We are aware that some IDeaS IO customers are currently experiencing a system outage. We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
Jul 7, 17:38 CEST
Completed -
The scheduled maintenance has been completed.
Jul 2, 14:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:30 CEST
Scheduled -
We are performing scheduled maintenance in preparation for an upcoming system update. These efforts are part of our ongoing commitment to improve the stability, security, and performance of our services.
During this time, some services may experience brief interruptions or limited availability. Our team is working to keep any disruptions to a minimum.
Jul 2, 12:28 CEST