Identified - This maintenance - Sunday 11.10.2026.

Due to planned infrastructure improvements, SIGN DE v2 might be briefly unavailable at times within the given maintenance window.

The maintenance window is scheduled for Sunday, 11.10.2026, 08:00 CEST (06:00 UTC) to 18:00 CEST (16:00 UTC).
Short connection interruptions may occur during the given time frame.


Sehr geehrte Damen und Herren,
Wir möchten Sie darüber informieren, dass heute im Zeitraum von 08:00 bis 12:00 Uhr Wartungsarbeiten bei FiskalTrust stattfinden. Aufgrund dieser Maßnahmen kann es aktuell zu Problemen bei der Fiskalisierung kommen.
Wir bitten um Ihr Verständnis.

Oct 11, 2026 - 09:25 CEST

About This Site

This is protel's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

protel Cloud Solutions | Europe, North America Degraded Performance
protel Cloud PMS Operational
protel WBE - Web Booking Engine Operational
protel IDS Interface Operational
protel BWI Interface (Best Western International Interface) Operational
Credit Card Interface Operational
Other interfaces to local systems Operational
protel Cloud Center Services Operational
PCI-DSS Environment Operational
protel Air System Data Operational
Identity and Access Management (IAM) Operational
TSE component for German fiscal compliance Degraded Performance
protelAir elastic searchbar Operational
openAPI Operational
protel Cloud Solutions | Australia, Asia Operational
protel Cloud PMS Operational
protel WBE - Web Booking Engine Operational
protel IDS Interface Operational
protel BWI Interface (Best Western International Interface) Operational
Credit Card Interface Operational
Other Interfaces to local systems (not IDS or credit cards) Operational
PCI-DSS Environment Operational
protel Cloud Center Services Operational
protel Air System Data Operational
Identity and Access Management (IAM) Operational
protelAir elastic search bar Operational
openAPI Operational
protel Cloud Solutions | Africa Operational
protel Cloud PMS Operational
protel WBE - Web Booking Engine Operational
protel IDS Interface Operational
protel BWI Interface (Best Western International Interface) Operational
Credit Card Interface Operational
Other Interfaces to local systems (not IDS or credit cards) Operational
PCI-DSS Enviroment Operational
protel Cloud Center Services Operational
protel Cloud PMS System Data Operational
Identity and Access Management (IAM) Operational
protel Cloud elastic search bar Operational
openAPI Operational
protel.I/O Operational
protel.I/O services for protel onPremise (SPE/MPE) Operational
protel.I/O services for protel AIR Operational
protel.I/O services for individual 3rd party vendors Operational
protel OnPremise Operational
protel OnPrem (SPE/MPE) Operational
Other Systems or Components Operational
protel Knowledge Management content (customer portal) Operational
protel Customer Support Portal Operational
protel Support - Telephone Availability Operational
protel Online Help Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 11, 2026

Unresolved incident: SIGN DE v2 - Scheduled maintenance.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.