Fiskaly – Degradierte Performance (EOD & Rechnungen betroffen)

Incident Report for protel Cloud PMS

Identified

Our partner fiskaly is currently reporting degraded performance affecting the SIGN DE v2 service. This is related to follow-up issues after a recent maintenance activity, which are currently impacting signing transactions.

As a result, delays and increased response times may occur, particularly in End-of-Day (EOD) processes as well as in invoice creation and processing. In some cases, errors may also be encountered.

According to fiskaly, mitigation measures are already in progress. For the latest updates and detailed information, please refer to the official fiskaly status page: https://v2.status.fiskaly.com/

Posted May 24, 2026 - 23:05 CEST

This incident affects: protel Cloud Solutions | Europe, North America (protel Cloud PMS) and protel OnPremise (protel OnPrem (SPE/MPE)).