Identified - Our partner fiskaly is currently reporting degraded performance affecting the SIGN DE v2 service. This is related to follow-up issues after a recent maintenance activity, which are currently impacting signing transactions.
As a result, delays and increased response times may occur, particularly in End-of-Day (EOD) processes as well as in invoice creation and processing. In some cases, errors may also be encountered.
According to fiskaly, mitigation measures are already in progress. For the latest updates and detailed information, please refer to the official fiskaly status page: https://v2.status.fiskaly.com/
May 24, 2026 - 23:05 CEST
As a result, delays and increased response times may occur, particularly in End-of-Day (EOD) processes as well as in invoice creation and processing. In some cases, errors may also be encountered.
According to fiskaly, mitigation measures are already in progress. For the latest updates and detailed information, please refer to the official fiskaly status page: https://v2.status.fiskaly.com/
May 24, 2026 - 23:05 CEST
About This Site
This is protel's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
protel Cloud Solutions | Europe, North America
Operational
protel Cloud PMS
Operational
protel WBE - Web Booking Engine
Operational
protel IDS Interface
Operational
protel BWI Interface (Best Western International Interface)
Operational
Credit Card Interface
Operational
Other interfaces to local systems
Operational
protel Cloud Center Services
Operational
PCI-DSS Environment
Operational
protel Air System Data
Operational
Identity and Access Management (IAM)
Operational
TSE component for German fiscal compliance
Operational
protelAir elastic searchbar
Operational
openAPI
Operational
protel Cloud Solutions | Australia, Asia
Operational
protel Cloud PMS
Operational
protel WBE - Web Booking Engine
Operational
protel IDS Interface
Operational
protel BWI Interface (Best Western International Interface)
Operational
Credit Card Interface
Operational
Other Interfaces to local systems (not IDS or credit cards)
Operational
PCI-DSS Environment
Operational
protel Cloud Center Services
Operational
protel Air System Data
Operational
Identity and Access Management (IAM)
Operational
protelAir elastic search bar
Operational
openAPI
Operational
protel Cloud Solutions | Africa
Operational
protel Cloud PMS
Operational
protel WBE - Web Booking Engine
Operational
protel IDS Interface
Operational
protel BWI Interface (Best Western International Interface)
Operational
Credit Card Interface
Operational
Other Interfaces to local systems (not IDS or credit cards)
Operational
PCI-DSS Enviroment
Operational
protel Cloud Center Services
Operational
protel Cloud PMS System Data
Operational
Identity and Access Management (IAM)
Operational
protel Cloud elastic search bar
Operational
openAPI
Operational
protel.I/O
Operational
protel.I/O services for protel onPremise (SPE/MPE)
Operational
protel.I/O services for protel AIR
Operational
protel.I/O services for individual 3rd party vendors
Operational
protel OnPremise
Operational
protel OnPrem (SPE/MPE)
Operational
Other Systems or Components
Operational
protel Knowledge Management content (customer portal)
Operational
protel Customer Support Portal
Operational
protel Support - Telephone Availability
Operational
protel Online Help
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
protel hotelsoftware GmbH Europaplatz 8, 44269 Dortmund, Germany