protel Cloud Service - issues with templates
Incident
Report for protel Cloud Center
Resolved
Some customers report that invoices must be downloaded first instead of opening directly in the browser. - This issue was solved with a Fix yesterday Evening.
Update
We are aware that some customers are currently experiencing issues with templates.
Some customers report that invoices must be downloaded first instead of opening directly in the browser.
Switzerland: Police export is being generated in the wrong format.
We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
Some customers report that invoices must be downloaded first instead of opening directly in the browser.
Switzerland: Police export is being generated in the wrong format.
We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
Investigating
We are aware that some customers are currently experiencing issues with templates.
Some customers report that invoices must be downloaded first instead of opening directly in the browser.
Switzerland: Police export is being generated in the wrong format.
Some customers report that the Messenger does not attach PDFs.
We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
Some customers report that invoices must be downloaded first instead of opening directly in the browser.
Switzerland: Police export is being generated in the wrong format.
Some customers report that the Messenger does not attach PDFs.
We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.
This incident affected: protel Cloud Solutions | Europe, North America (protel Air), protel Cloud Solutions | Africa (protel Cloud PMS), and protel Cloud Solutions | Australia, Asia (protel Air).
protel hotelsoftware GmbH Europaplatz 8, 44269 Dortmund, Germany