protel Service Degraded Performance IO/openAPI

Incident Report for protel Cloud PMS

Investigating

We are aware that some customers are currently experiencing degraded system performance for IO and openAPI. We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.

Posted Feb 19, 2026 - 14:48 CET

This incident affects: protel.I/O (protel.I/O services for protel onPremise (SPE/MPE), protel.I/O services for protel AIR, protel.I/O services for individual 3rd party vendors), protel Cloud Solutions | Africa (openAPI), protel Cloud Solutions | Australia, Asia (openAPI), and protel Cloud Solutions | Europe, North America (openAPI).