protelAir partial Outage

Incident Report for protel Cloud Center

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 01:21 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 22:44 CET

Investigating

Access to individual protel services is currently interrupted for some customers. We are working to resolve this issue as soon as possible. View the current status and impacted services via https://cloudstatus.protel.net.

Posted Nov 13, 2024 - 19:12 CET

This incident affected: protel Cloud Solutions | Europe, North America (protel WBE - Web Booking Engine, protel IDS Interface, Credit Card Interface, protel Cloud Center Services, PCI-DSS Environment).