Best Western Interface Degraded Performance

Incident Report for protel Cloud PMS

Resolved

This incident has been resolved.

Posted May 22, 2026 - 15:39 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2026 - 15:29 CEST

Investigating

We are aware that some customers are currently experiencing degraded system performance of the Best Western Interface. We're working with priority to get things back to normal. View the current status and impacted services via https://cloudstatus.protel.net.

Posted May 22, 2026 - 14:45 CEST

This incident affected: protel Cloud Solutions | Africa (protel BWI Interface (Best Western International Interface)), protel Cloud Solutions | Australia, Asia (protel BWI Interface (Best Western International Interface)), and protel Cloud Solutions | Europe, North America (protel BWI Interface (Best Western International Interface)).